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Chat/Discussion Kind of like a VW club online - you can sit in our virtual pub and talk about whatever you want to. All opinions are valid, but please no insulting (other than to our intelligence,) abusive or libellous posts. Please feel free to post your opinion on any given subject, but also be aware that others have the equal right to disagree with you - and some will certainly tell you so. No 'For Sale' or 'Want To Buy' ads, plugs for your business, links to 'for sale' ads or Ebay links to your (or your mate's) auction (please use the VZi 'Classifieds' section) - this also includes thinly veiled "What's my car worth?" threads too (please use the 'Dude! What's My Car Worth?' forum) - and please don't use just to post links to other VW forums or websites - we are aware that other sites exist (obviously), but blatant 'plugs' (poaching) will simply be deleted.

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Old 17-08-2009, 11:31 PM   #1
Brian Burrows
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Join Date: Jun 2004
Location: In the middle of someone's 'story' . . . mostly
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Default 'COMPLAINT' THREADS

Having been away for a few days and just catching up . . . and in light of a couple of recent threads on here lately . . . a couple of suggestions if you decide to post a "XXXXX is shit, he/they ripped me off" thread . . .

1. Please stick to FACTS . . . hearsay and/or insults will get your thread locked or deleted. VZi is quite happy to 'go to bat' on others' behalf . . . but based on FACTS . . . not insults

2. Post using your EXISTING user name . . . 'first post wonders' are treated with suspicion. That's just a fact of life. Sorry.

3. Rival companies with axes to grind. Joining in on a serious complaint thread with "I told you all 87 years ago - I called them R.I.P.O.F.F. back then etc. etc." doesn't help things . . . OK Lee? I know your heart is in the right place but it doesn't help things dude

We'd prefer the injured party contact the trader/seller directly and keep it off the forums. However, we DO realise that a thread in Chat can produce borderline miraculous results (we've seen a lot of folk get a result thru' posting in Chat ) especially when the 'seller'/'trader' won't respond to emails etc. We are quite happy to host genuine complaints (without insults) whilst giving the 'other' party full right to respond too.

So . . . it's no use moaning about 'freedom of speech' if you abuse that 'freedom' . . . use it responsibly . . . stick to FACTS and you won't go far wrong.

Thanks for reading

Brian
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