Mail order postage conundrum
I'm looking to start an online business selling second-hand items in the new year, but one of my worries is reliability and price of postage for items that will generally be 1-5kg in weight.
I personally haven't had any problems with MyHermes and CollectPlus but it does seem the luck of the draw with them. But their costs are 30%+ less than that of Royal Mail and other couriers like City Link etc.
I'm not sure customers will see the added value for the cost that they will have to be charged for postage to them, plus Royal Mails (and CollectPlus) size limits are pretty limiting when it comes to sending, leaving me with MyHermes.
Does anyone send volumes of parcels (say 20+ a week) and if so, who do you use, who have you used, and any other thoughts?