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Discussion Starter · #1 ·
I just want to see if anyone else has this problem or if anyone has any suggestions before I ring them up. :)

I recently upgraded to the L broadband which is supposed to be up to 10mb but i'm getting about 1mb on broadband speed tests.

I used to be on the 2mb package so could they have forgotten to turn it on or something?

I thought with fibre optic broadband, you didn't have the distance from exchange bollocks like you do with adsl. :confused:

I've rebooted my modem and wireless router (turning them off does this i'm assuming) and deleted my cookies.

I can't believe anything my end is causing such a loss in speed.

Can anyone help please? :)
 

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I'm on the 10 mb service and consistently get 10 mb in speedtests.


Try calling them and ask them to check the line,it may not have been upgraded correctly
 

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Oh and does anyone with a V+ box have the issue where you can't turn it off?
It's not life threatening but I just thought it was weird and i've only had it a month.
What, not going into standby ?
 

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I seem to get all sorts of problems with Virgin Media, poor speed and intermitent service, plus watch your bills they tend to "upgrade" you willy nilly.
 

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I just run a speedest on there and it shows about 550k slower than the previous one,so it's not a great deal out if at all. Which is the other speed test site you use?
 

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Discussion Starter · #15 ·
Spoke to a lovely indian fella who is sending me a new modem.
He told me to go on this website which all of a sudden gives me 5mb but i'm not convinced as the other one i was using still says the same! :confused:
http://www.mybroadbandspeed.co.uk/
how bizarre, now that website tells me its 1.2mb.
was he doing something to make it quicker?
 

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Discussion Starter · #16 ·

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