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Discussion Starter · #1 ·
the story starts with me thinking id treat ourselfs so i went to halfords n bought the JVC KD-AVX1 CD/DVD PLAYER with a 3" INCH SCREEN sweet as,,,,, porn whilst driving :D
anyway couple weeks ago i cliped the face off back on to the unit n the screen started flashing white?? so i took it off poped it back on n it was fine ,,how strainge??
went out yesterday, cliped it in n it started playing up n it got to a point when we just turned it off ,
dug the reciept out last nite n the date was 15 oct 2005
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,FUCK,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
phoned halfords great help ,,,,,,,na sorry over a year old ,,phone jvc ,,
so i phoned them n explained that it was the £399. one n the said it dont matter if it was a 5.99 item or a 399.item they still only carry a 1 year warantee :eek: great ,,,,,
any suggestions
:(
 

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Hmmmmm... I've had similar with a few things before that have broken down just outside of warranty and have always managed to get it replaced through making a complete pain of myself.

You don;t really have a leg to stand on but you may get lucky if you keep on at them.
 

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Discussion Starter · #3 ·
i think i might write a letter to halfords head office? n to jvc n see what happens
 

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Actually - I think you may be able to get somewhere if you quote the sale of goods act, specifically, the bit where goods 'must be fit for purpose'.

Now, quite obviously a car stereo is a 'long term' purchase, not a buy it and throw it away later one. If you can claim that by dying a mere 12 months and 2 weeks into your ownership of it it is not fit for purpose then you may get a replacement/repair.

I know a mate that tried this on with Dyson when their vac broke down around 14 months after purchase.
Dyson said 'Fair Cop' and replaced the entire vac.

Your mileage may vary and I'm no legal expert, but this is the road I'd go down...

EDIT: 100 posts! Woo, yay!
 

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Sorry to hear about your head unit but I think the problem is JVC.
I recon they fit a 1 year fault chip.
I have a JVG camcorder which got to a year old and started flashing an Eo4 error and always causes problems when I really need to start taping.
Contacted JVC after I found a lot of people on the net with the same problem and their reply was just a standard If its broke, go get it fixed. Its not our fault.
Worse thing is I thought I was buying a good make but might as well have bought a frigging matsui. :mad:
Dave.
 

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Try losing the receipt, take it back saying its faulty. You do not need a receipt to return a faulty product under sale of goods act.
May be worth a go?
 

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its always a tricky, one mainly for the fact that very few people actually know something about trading standards and sales of goods act, like the fact that you dont actually need a reciept to take anything back as long as you have a bank statement to proove you bought it.
and if i remember rightly as i did search this up, the sale of goods act, has something about a 6 year contract, when you buy something. as its not fit for purpose, they are therefore breaking that contract. if i remember rightly it ment that basically
you buy something if it goes faulty within 3 years, they have to replace, under the fact its not fit for purpose. after 3 years you have to proove that its not fit for purpose, and show that its not due to negligence by yourself
 

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This is what I thought as well, also your contract is with halfords as it's them you bought if from.

Rodney Trotter said:
Actually - I think you may be able to get somewhere if you quote the sale of goods act, specifically, the bit where goods 'must be fit for purpose'.

Now, quite obviously a car stereo is a 'long term' purchase, not a buy it and throw it away later one. If you can claim that by dying a mere 12 months and 2 weeks into your ownership of it it is not fit for purpose then you may get a replacement/repair.

I know a mate that tried this on with Dyson when their vac broke down around 14 months after purchase.
Dyson said 'Fair Cop' and replaced the entire vac.

Your mileage may vary and I'm no legal expert, but this is the road I'd go down...

EDIT: 100 posts! Woo, yay!
 
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