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Missing / Non-returned emails

1251 Views 2 Replies 3 Participants Last post by  beckysbug
All,

We must apologise to those of you who have no received a response to the emails you have sent to us.

you can be assured that this is not through ignorance, as we specifically make sure that all emails get a response, even if it's something that we are unable to help with.

We can only assume that there have been some technical issues stopping some emails from reaching us. We are currently looking into this, and will hopefully mitigate the problem happening in the future.

If you fail to get a response to your email within 1 working day, it's most likely that it hasn't reached us. As an alternative, you can send enquiries to:

[email protected]

In the meantime, please accept our apologies for any inconvenience caused.

Thanks,

The guys at Slook :)
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bump for you :D great company quick response (when there no probelm with the emails :lol: )
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