Volkszone Forum banner

N-Power 'Bank'.

551 Views 3 Replies 3 Participants Last post by  girlofleisure
I recently got a letter from N-Power, bless them, concerned that I may face a large settlement bill in the near future so in their wisdom they decided increase my monthly Direct Debit from £25 to £27. Sensible thinking I hear you cry! I mean, who wants to get a big fat bill when you can spread payments blah blah...

This is all well and good 'til you read my statement which was in the very same envelope. I'm £72.64p in CREDIT!!!

I called customer services and my bill was re-callucuated there and then. :mad:

Needless to say the funds will be refunded to my a/c by the end of the week.

Whose money is it FFS??!!! :mad:
1 - 4 of 4 Posts
Yep sounds about right, ive got both gas and electric with them!!

6 months ago i was £50 ish in credit with the electric (£20 per month) and £68 in debit on gas. They wrote to me saying they were going to increase my gas d/d to £75 per month from £20!!!! i pointed out the credit on the electric but was told that i couldnt offset it against the gas, then i asked if my monthly d/d for elec would go down as i was nearly 3 months ahead and was told no!!!!

At this rate next year i shouldn't have to pay anything and im going to cancel my d/d when the next bill comes through and see what happens (they cant cut me off cos they will OWE ME ELECTRIC AND GAS)
By the end of the week? The theiving toerags, they should be paying you your money back immediately.
Ugly Bloke said:
By the end of the week? The theiving toerags, they should be paying you your money back immediately.
I love the way the patronising buggers make it seem that they are doing me a favour by taking my cash and earn interest on it!!
1 - 4 of 4 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top